Privacy Policy & Cookies

Each time you use this site, you will be under the Privacy Policy and Cookies which is in force at any time. You should review them to be sure that you agree with it.

Responsible for the storage and process of your personal data and Information is TURTLES and GRAPES. Storage and process will be made for the purposes of: 1. The development and performance of the purchase and sale contract of the products, 2. Answering to your requests, questions, postings etc, 3. Providing you with information about TURTLES and GRAPES or any other brands and/or companies belonging or licensed to our Company.

TURTLES and GRAPES, being responsible for the storage, process and file in general, undertakes to respect the confidentiality of your personal information, to use for the purposes as above and not transmit it to any third person, except if an order from authorities or Law exists. We may ask you to provide us with a copy of your ID card, passport or other valid identity or/and VAT number document. You hereby agree and guarantee that your personal details provided are accurate and true and undertake to notify us of any change or modification to them.


Our SITE/e-shop uses “cookies,” which are small data files containing small amounts of information that, if you agree, are downloaded to and stored on your computer when you visit a website, to make your experience better and possible. Cookies may be used to enable you to use certain website features, store your preferences, recognize you, monitor and maintain information about your use of our websites, collect transaction information needed by a program to which you have authorized us to provide your personal information. They may also be used to provide you with personalized advertisement banners while browsing other reputable websites.

You can choose to either agree or not agree to our use of such cookies on our website/e-shop. If you do not agree to our use of cookies, however, certain features of our websites may not then be available to you.

If you agree, we use “tags”, which are tiny graphic images, and other similar technologies on our websites and in our emails. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information. Pixel tags on our websites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the websites. This information may include your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, to understand your preferences and for other internal business purposes.

We also work with third-party companies that use tracking technologies to serve advertisements on our behalf across the Internet. If you agree, these companies may collect information about your visits to our websites and your interaction with our advertising and other communications. We are committed to only providing you with information which is relevant to you and which you want to receive.

You can choose to either agree or not agree to our use cookies on our website. If you agree to use cookies you can withdraw your consent at any time by changing your cookie preference on your browser. If you do not agree to use of cookies, however, certain features of our websites may not be available to you.